In addition to your statutory rights, we offer a full refund, without question, if you are not happy with any product purchased from Vision Christian Store. This guarantee is subject to the following conditions:
Please return goods with your original receipt.
We’d also appreciate a note, explaining the reason you have decided to return the goods.
If it is a high-value item, then we recommend you use a registered mail service, as we do not refund the value of goods not received due to loss in transit.
Please note: refunds will be made using the original payment method (e.g. if you paid with a card, we will reverse the transaction; or if you paid by cheque, you will receive a refund).
We will replace the original goods or issue a refund only when they returned in perfect condition (faulty goods excepted). Postage costs will only be refunded in the case of faulty goods.