Vision Christian Store Returns Policy

Your complete satisfaction is our priority! 

In addition to your statutory rights, we offer a full refund, without question, if you are not happy with any product purchased from Vision Christian Store. This guarantee is subject to the following conditions:

  • The item is returned within 30 days of receiving your order
  • Items must be returned in new and saleable condition with all packaging and accessories
  • Shrink-wrapped items must still be intact with original shrink wrap (except in the case of faulty goods)

Please return goods with your original receipt.

We’d also appreciate a note, explaining the reason you have decided to return the goods.

If it is a high-value item, then we recommend you use a registered mail service, as we do not refund the value of goods not received due to loss in transit.

Please note: refunds will be made using the original payment method (e.g. if you paid with a card, we will reverse the transaction; or if you paid by cheque, you will receive a refund).

We will replace the original goods or issue a refund only when they returned in perfect condition (faulty goods excepted). Postage costs will only be refunded in the case of faulty goods.