We want to ensure your items arrive in the same sort of peak condition that they leave our warehouse, so all our orders are carefully packed in boxes or tough padded bags (depending on the size, weight and type of items) at no extra cost to you.
Shipping to PNG costs us a little extra, so this is reflected in our charges too.
|Australia||To Rest of World
(Standard mail only)
|Order Total||Fee||Order Total||Fee|
|Less than $25||Standard mail $6.75
|Less than $25||$10|
|$25 or more||Standard mail FREE
|$25 -> $59.99||$14|
|New Zealand||$60 -> $99.99||$18|
|Order Total||Fee||$100 -> $149.99||$22|
|Less than $40||Standard mail $10
|$150 -> $199.99||$26|
|$40 or more||Standard mail FREE
|$200 and over||
up to 15%
|Destination||via Standard mail
ESTIMATED delivery time *
|Brisbane||1-2 working days|
|Regional Queensland, Sydney, Melbourne||2-3 working days|
|Adelaide, Perth, Hobart, Darwin||3-5 working days|
|Other locations within Australia||4-10 working days|
|New Zealand / Papua New Guinea||5-10 working days|
|Rest of the World||10-21 working days|
If you want us to express ship your order, it will need to be placed by 1pm AEST (QLD time) each business day.
Express delivery is usually next day to major capitals and 2-3 days to Australian regional areas, depending on your location.
Times above are estimates only based on information supplied to us by Australia Post. Unfortunately we cannot guarantee these times because once your parcel leaves our warehouse it is outside our control. In the event of your delivery going missing, we'll do everything we can to track it down promptly. Australia Post can take up to 10 days to locate missing parcels.